Run! Run! Run! Stay as far away as possible from Valley Hospital! If I could give them zero stars, I would!!!!
Worst experience of my entire life. Most of the Behavioral Techs treat patients like inmates in a prison facility; yelling and barking orders to "line up" for meals. Basic needs like towels for a shower can be difficult to get (I had to ask three times for towels). There are no snacks readily available, you have to wait until snacks are delivered (usually once in the afternoon and a second time around 8:45pm at night). While most of the patients are friendly, some patients bully and try to fight with the other patients. When I was there, I had numerous shirts, sport bras, and pants stolen from me. I reported my loss to the Patient Advocate (three times) who never returned my calls and never followed up with me.
About half the RN's don't know how to give out medications correctly! I had to tell the RN's the correct dosages, which is ridiculous. What if I wasn't competent enough to catch their mistakes and naively agreed? My health would have been in danger....
During the admission process we were advised that I would receive one-on-one counseling, an extensive psychiatric evaluation/medication review, which never happened in the 12-days I was there! The psychiatrist is highly unprofessional!!!! He is supposed to meet with his patients every day in his office. Instead, he briefly meets with his patients in the unit hallway asks "how you are doing?" and that's about it!!!!
If you complain and want to leave, the head psychiatrist will tell you that "the only way to leave," is to have a patient sign an "AMA" which means that the psychiatrist will petition you (telling doctors/court that you are a danger to yourself/others), will have to transfer you to UPC (county psychiatric hospital), awaiting outside psychiatric review, with the potential of only being transferred back to Valley Hospital for an even longer stay!!!! This statement is complete B.S. because if you read the "Patient Rights" (located within the unit) it states that a patient may discharge themselves from Valley Hospital but the doctor has a right to petition (get an AMA) if the doctor truly believes you will harm yourself or others. In my case, I never harmed myself, would never harm myself, and is/was not a danger to anyone. I should have been allowed to be discharged but the psychiatrist is stuck on a power trip....
In brief, you WILL NOT get the mental healthcare you need. I saw people who actually attempted suicide be released sooner than me (when I did NOT attempt suicide) because their funds/insurance money ran out.
During the admission process we were advised of "Art Therapy" and "Music Therapy" which never happened! For art therapy, you go in a room and can choose from various mediums (paint, markers, colored pencils), and create whatever you want. There is no therapist guiding you nor is there anything therapeutic about their "Art Therapy." Music therapy happened once in 12-days I was there....
Valley Hospital should be shut down!!!!!!!!!!!!!!
Worst experience ever!!!!
Ps: One of the other reviewers is claiming that the bad reviews are due to people being "off medications" or "not getting the narcotics they wanted." Let me reassure, the bad reviews have nothing to do with "medication changes," but solely based off terrible patient experiences.
Even the photos for Valley Hospital in the Yellow Pages are a joke! At least in the unit I was in, we had no couches or windows in our "Day/TV/Group Therapy Room." Instead 10-12 patients would have to cram in a rather small room with the only furniture to sit on being hard wood chairs, 24 hours a day/7 days a week!!!