Arizona (AZ) > Rehab Centers in Phoenix, AZ
/
3.3
(11 Reviews)
Good
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3550 East Pinchot Avenue
Phoenix, Arizona 85018

Treatment Center Settings

  • Hospital

Facility Highlights

Mental Health Programs

Therapeutic Groups

Co-Occurring Disorders Program

Treatment Center Philosophy

Valley Hospital provides comprehensive addiction treatment services for chemically-dependent men and women struggling with substance abuse. Individuals seeking withdrawal assistance in a clinical setting are provided inpatient detoxification. Treatment includes psycho-educational group work, individualized addiction education, coping skills and anger management workshops, chemical dependency discussion groups, 12-Step services, and more.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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User Reviews

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S
1.0
Dirty, horrible food, stupid groups, and the staff treats you like a 2 year old. Far better facilities in the Phoenix area. Avoid this place unless it's a last resort.
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Jen
No Rating
If you are one of many affected by the mental health regulations in Arizona by their very own government, I hate to say it but you'll need to leave the state of Arizona. Let Arizona economy crash, they do nothing for patients that are in serious need of medications for panic attacks and/or adhd. Arizona should fall apart because their mental health facilities, so-called are a JOKE!
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AM
1.3
The third time around was absolutely a NIGHTMARE . New owners lack education, and caring to the patient and staff. The Therapist, Doctors and Nurse's are excellent, but I will never go back or recommend .
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Michelle
1.0
Run! Run! Run! Stay as far away as possible from Valley Hospital! If I could give them zero stars, I would!!!! Worst experience of my entire life. Most of the Behavioral Techs treat patients like inmates in a prison facility; yelling and barking orders to "line up" for meals. Basic needs like towels for a shower can be difficult to get (I had to ask three times for towels). There are no snacks readily available, you have to wait until snacks are delivered (usually once in the afternoon and a second time around 8:45pm at night). While most of the patients are friendly, some patients bully and try to fight with the other patients. When I was there, I had numerous shirts, sport bras, and pants stolen from me. I reported my loss to the Patient Advocate (three times) who never returned my calls and never followed up with me. About half the RN's don't know how to give out medications correctly! I had to tell the RN's the correct dosages, which is ridiculous. What if I wasn't competent enough to catch their mistakes and naively agreed? My health would have been in danger.... During the admission process we were advised that I would receive one-on-one counseling, an extensive psychiatric evaluation/medication review, which never happened in the 12-days I was there! The psychiatrist is highly unprofessional!!!! He is supposed to meet with his patients every day in his office. Instead, he briefly meets with his patients in the unit hallway asks "how you are doing?" and that's about it!!!! If you complain and want to leave, the head psychiatrist will tell you that "the only way to leave," is to have a patient sign an "AMA" which means that the psychiatrist will petition you (telling doctors/court that you are a danger to yourself/others), will have to transfer you to UPC (county psychiatric hospital), awaiting outside psychiatric review, with the potential of only being transferred back to Valley Hospital for an even longer stay!!!! This statement is complete B.S. because if you read the "Patient Rights" (located within the unit) it states that a patient may discharge themselves from Valley Hospital but the doctor has a right to petition (get an AMA) if the doctor truly believes you will harm yourself or others. In my case, I never harmed myself, would never harm myself, and is/was not a danger to anyone. I should have been allowed to be discharged but the psychiatrist is stuck on a power trip.... In brief, you WILL NOT get the mental healthcare you need. I saw people who actually attempted suicide be released sooner than me (when I did NOT attempt suicide) because their funds/insurance money ran out. During the admission process we were advised of "Art Therapy" and "Music Therapy" which never happened! For art therapy, you go in a room and can choose from various mediums (paint, markers, colored pencils), and create whatever you want. There is no therapist guiding you nor is there anything therapeutic about their "Art Therapy." Music therapy happened once in 12-days I was there.... Valley Hospital should be shut down!!!!!!!!!!!!!! Worst experience ever!!!! Ps: One of the other reviewers is claiming that the bad reviews are due to people being "off medications" or "not getting the narcotics they wanted." Let me reassure, the bad reviews have nothing to do with "medication changes," but solely based off terrible patient experiences. Even the photos for Valley Hospital in the Yellow Pages are a joke! At least in the unit I was in, we had no couches or windows in our "Day/TV/Group Therapy Room." Instead 10-12 patients would have to cram in a rather small room with the only furniture to sit on being hard wood chairs, 24 hours a day/7 days a week!!!
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Eboe
5.0
Excellent
Valley Hospital took good care of me. When I arrived, I could not take care of myself. They built trust quickly and they helped me with my requests (ie. I needed some sunshine and to sit outside-even though it was 105 degrees-it was what I NEEDED and they worked together as a team with me to help make that happen). I felt valued there and that helped me remember that I AM valued. The little things like that made all the difference in my healing. And there were several. The staff were pretty great. Group sessions were hard to attend sometimes, (I would have rather just read the information-or been part of a smaller group), but every one is at such a different place in their treatment that it must be challenging to run such classes. Although I have no desire to ever go back to Valley Hospital, I will always be grateful that they were there for me and helped me climb out of my well. Not every nurse was my absolute favorite, but I also learned that I am an important person in my treatment plan and my own best advocate. And for that, I can I give them nothing but the highest marks! Thank you to your doctors, nurses and staff. Two years later, I am not a DIFFERENT person, but now I'm being my best version of ME! With gratitude, A.E.
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Jeanette
5.0
Excellent
I was admitted to Valley Hospital because I had a serious alcohol problem and I was placed on the woman's unit instead of the CD unit, thank God. I have been sober now for 3 years and credit my success to my amazing Dr. and a tech . They both took the time to explain my treatment and how to be successful in my journey to sobriety. It was a little tough with all the locked doors and all the rules but I realized that that was also a big part of what is keeping me sober. THANK YOU!
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JS
3.5
Very Good
Above average treatment, subjected to many doctors and shrinks. Very helpful, The best.
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Sarah
1.3
Valley Hospital is one small step above prison. I was treated very poorly by most of the staff there... I only got to go outside when they let people out to smoke on a rooftop cage. The group therapies were kind of helpful and my interactions with the other women were the most helpful. The food was nearly inedible and very poor quality. Considering this is supposed to be one of the better facilities in Phoenix, I was shocked by the incredibly low quality of care i recieved. After I left, I got a bill for over 7000 dollars. I could have gone on a month long retreat for that kind of money and that was after my insurance. I called and they did work my bill down to 1500. I was hoping to heal there but it was ultimately one of the scariest and most demeaning experiences of my life. I hope to finda bettter facility one day that will actually help me heal and get over my addiction. I really went into the whole experience hoping it would help me get better. It just scared me into never wanting to seek help again.
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Anonymous
5.0
Excellent
There are no other doctors I would want to treat me.
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Anonymous
5.0
Excellent
I understand the need to maintain control, but at times the counselors, operators and staff treated me like a child...spoke to me like a child..I did not like that.
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Eileen
5.0
Excellent
I went here because they have smoking breaks, they offer many treatments and they have the freedom land unit for military to help with mental.
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