My name is ****. My daughter is at Timberline Knolls, a facility licensed under SUPR. She was admitted for care regarding her OCD symptoms and suicide attempt. I made it clear she does not have an eating disorder, nor an addiction issue. They assured me that they were well suited for handling her OCD.
While there, she ended up in the ER three times within the same week, followed by admittance to Bolingbrook Hospital. When M first arrived at TK on April 16th, she was on one psychiatric medication. Within a span of 16 days, three more psychiatric medications were added. She was not informed of the changes in medications. She just received the new meds from the nurse and was told she could refuse them when she asked what they were. Further, she did not receive any written information regarding the side effects of the medication provided. It turned out that the side effects of more than one of the psychiatric medications included urinary retention.
On April 29, my daughter, M, informed the nurse that she was unable to urinate. She had been trying all day and was in terrible pain. She went to the ER. They discovered she had a UTI. They gave her medicine for the UTI, as well as medication to help her bladder relax, then sent her home after she urinated. The next day, a doctor at TK looked at some lab results and saw that M didn't have white blood cells in her urine. She pumped her full of antibiotics and gave her the UTI medication, but did not discuss her medications or look into possible alternate causes for the urinary retention. By the next morning, M still wasn’t urinating well and was in horrible pain. She was again sent to the ER where they gave her something to relax her bladder. The infection for the UTI was decreasing, but she couldn't urinate on her own. She was pumped full of fluid and sent back to TK. By 3 am she was back at the hospital and this time, was given a catheter.
She was admitted later that day, May 4th, and spoke with a Urologist. The Urologist, Dr. ***, told her she was very lucky her bladder hadn't burst. He told her that urinary retention was a side effect of the four psychiatric medications she was on. He also confided that she was not the only TK patient he had seen for that very reason.
When I called to talk to the doctor about the lack of oversight regarding medication and monitoring for side effects, she told me that she didn't prescribe the psychiatric medication. Her psychiatrist did. I asked to speak with him and she said she "didn't control his schedule" so she couldn't guarantee he would get back to me. She went on to say that patients who are part of the facility are there for severe mental problems and should expect to be medicated.
So, these are my concerns -
1. Medicating clients without their informed consent is against the Illinois state code for mental health practice
2. Not informing a patient in writing regarding possible side effects for psychiatric medications is not in compliance with state code
3. Failing to monitor patients for possible side effects is negligent.
4. Adding 3 medications within the course of two weeks is dangerous at best.
It is my wish that Timberline Knolls be investigated for failure to comply with state law in regards to medical practice and patient informed consent.
We are sorry to hear about your experience at Timberline Knolls. Our goal is to provide the best possible treatment for all our residents. We would like the opportunity to talk over the phone. Please contact us at email@example.com to arrange a call. We appreciate your feedback.