The Ridge is a nightmare. I have been there twice now and will NEVER return, even under extreme mental duress. I was told by counselors that I was not \"taking responsibility\" for my illness...after I had tried to commit suicide while taking psychiatrist-prescribed psych meds and actively seeing a personal therapist. They had good food and that was it. I had insurance through work and I still had astronomical bills. Including from the outpatient portion of the treatment the Ridge required of me in order to release me. After the counselor at the outpatient branch told me I was completely covered the last day I was there. When I did get the bill later, I was out of a job because my mental illness had gotten so bad and when I called the business department to explain the situation, they said, sorry, you signed a contract. When they summarized the contract in the Ridge, they told me that they had already consulted with my insurance and I would be FULLY covered. That was it, then I signed. I didn\'t even know what was ACTUALLY in the contract. The business office does not offer (at least they told me they didn\'t) any options to take care of bills if you can\'t pay, like a real hospital (UK for example). After failing to pay one month when I couldn\'t even afford food, they sent me to collections. So now I am still, two years later, still dealing with the Ridge\'s collection agency in TN, who tell me that I don\'t pay enough when I am now on disability and other government aids because I can\'t get out of bed, eat, or shower most days. When I advised them I couldn\'t afford $100 a month, the manager of the agency only said, \"You should have never been told you could pay less than $100 to begin with.\" Please note: I never declined to pay my bill. But you would think a company who supposedly champions mental illness would understand when mental illness debilitates you and forces you below the poverty level.