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American Addiction Centers National Rehabs Directory

Phoenix House

106 Roxbury Street, Keene, New Hampshire, 03431
Facility Photo

Facility Location

Patient Reviews

Overall Ratings
  • 3.0
    Avg. score from 5 reviews
  • 3
    Accommodations & Amenities
  • 3.2
    Treatment Effectiveness
  • 2.8
    Meals & Nutrition
Note
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Craig
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
This place was a life saver for me!!!! I am now at 11months clean and sober and it all started here. If you truly want to get clean this is truly the best place in the world to go!!! Craig King
Charles
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
My counselor was open and flexible to alternative paths of recovery. Woefully understaffef. Classes, groups and outings often cancelled.
Elaine
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Staff seemed to have lost total control of clients. Knew it would not help. Also had to move to a different room frequently...very disruptive for me. Being older, felt very isolated being with 20 year olds
RF
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
They were caring. However mental health was a downfall. Need more options in NH.
KRB
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I was thankful that we were in groups all day leaving little down time. It helped me get out of my head. I needed more mental health treatment along with addiction treatment and I didn't really get that. Phoenix House definitely saved my life and I have been clean since. When I interviewed I asked about intensive mental health treatment or grief counseling and was told I'd be able to do that. Once getting there I asked a few times and it didn't end up happening for me. I do understand the number of clients and how hard it is to accommodate for each person. I also had a hard time finding a transitional living facility or sober house to go to and didn't receive much guidance around it. I was told to do it on my own but didn't have access to a computer to research options.