Virginia (VA) > Rehab Centers in Salem, VA
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3.6
(22 Reviews)
Very Good
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
125 Knotbreak Rd
Salem, Virginia 24153

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Treatment Center Settings

  • Mountains

Facility Highlights

Low Ropes Therapy

Acudetox

Equine Therapy

Treatment Center Philosophy

Mount Regis Center – a 27-bed, fully accredited and licensed drug and alcohol treatment center located in historic Salem, Virginia – offers a structured inpatient recovery plan tailored to each individual client. Mount Regis’ team of caring and dedicated providers knows that recovery is both an individual and community undertaking. Many of the staff members at Mount Regis have at one time battled addiction themselves, and can easily empathize with clients who have chosen to travel the bumpy road to recovery. At Mount Regis, clients will discover a calming and inviting environment in which to realize their potential, and move towards a fulfilling life free from drugs and alcohol.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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Meet The Staff

Curt Lane
Chief Executive Officer

Curt Lane has been with Mount Regis Center for more than seven years and was recently promoted to Chief Executive Officer, where he is primarily responsible for developing and maintaining the vision of the organization. Mr. Lane oversees business and clinical services, admissions, business office, finance, business development, customer service and human resources functions of the facility. He seeks business opportunities and strategic alliances with other organizations, plans, develops and establishes policies and objectives of the facility in accordance with corporate objectives, and directs and coordinates programs to provide funding for new or continuing operations in order to maximize return on investment and to increase productivity. Mr. Lane graduated with a Bachelor of Science degree in psychology from Bluefield State College in 1988 and a Bachelor of Science degree in business administration from Radford University in 1996.

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Jenna Ratcliff
Admissions and Business Office Director

Jenna Ratcliff has been serving as the admissions and business office director of Mount Regis Center since December 2011, where she is responsible for ensuring compliance with all admissions and billing/collection policies and procedures, managing all aspects of accounts receivable, preparing month-end reports, managing the intake process, helpline calls and referral management. Ms. Ratcliff graduated with a Bachelor of Science degree in business administration from Old Dominion University in 2008.

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User Reviews

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jym
No Rating
My son was excited at the possibility to go to Mount Regis as the final rehab step to maintain sobriety. To make sure this was the right place I called there to clarify a few points on their web page. There is a list of "things to leave home." But a pillow wasn't included. I called and they told me he could bring his own since it would guarantee a good nights sleep and prepare him for the programs. When he arrived after midnight because the driver was 5 hours late, the nurses tried to take his pillow away. Very disturbing. They allowed him to have it for the night, but the next morning they took it away saying it was the pillow or he had to leave. We live in Virginia Beach and Regis is in Roanoke 5 hours away. They didn't offer to bring him back or give him a bus ticket. They dropped him off at a mall at 10 in the morning. We drove 10 hours to pick him up because they wouldn't keep him on the property. They didn't give him his morning meds either. Dangerous! Before you send your child to this place, call them for more answers! Hope they tell you the truth!There website says to bring coins for phone calls or a calling card. Not true either. They make up rules as they go along. I guess they think once you are there you will do what they say not what is good for the patient. Absolutely awful! Thye didn't help my son's sobriety. They put it in jeopardy.
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Lorelei
No Rating
I am a previous patient and I highly recommend MRC.A very caring staff.I felt very safe and comfortable there. I am on my way to a healthy recovery thanks to learning the tools and knowledge I received.My family and I are very grateful for my sobriety. 🤗🙌
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SS
No Rating
Great place if you are there for the right reasons I am still clean today and wouldn't be without mrc it starts with you though you have to be ready the only problem i had when I was ready to leave it took 4 hours to discharge they need to work on that.
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ALS
No Rating
Currently understaffed! 25-27 beds? No..Over 30. Takes 2 days for staff to act upon doctors requests, no response to three emails to three individuals (two days ago), no weekend receptionist ...Loved one there for six days has yet to have one on one with counselor!!?? They are exceptional at instilling, however, "you" are an adult?!
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Br
No Rating
Need inpatient treatment
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Sls
2.3
Beware of this place! My loved one was kicked out & parent not notified for 2 hours later. The young girl walked on a highway & waited 4 hours for parent to drive there! They did not notify the parent until 2 hours after daughter kicked out. They would not allow the daughter to stay on the property because they didnt want the other patients to know she was kicked out! Anything could have happened to the young girl. She had no phone & no money! Absolutely unacceptable!
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Marie
5.0
Excellent
The entire, incredible staff at Mt. Regis are exceptional...My life was saved and peace and serenity are a way of life for me now...I found my way spiritually and emotionally with a clarity that I never thought I would ever know. The best place to feel safe and in harmony with my Higher Power...I cannot say enough wonderful things about this place...God BLESS you all at Mt. Regis!!!
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Anonymous
5.0
Excellent
I successfully completed the 28 day program. Never gone to rehab, I didn\'t know what to expect. Full day helpful sessions, good food, personal counselors, caring medical staff, and weekend activities helped me focus on the present instead of missing home. But here again, I WANTED help...I was never ORDERED to attend. If you are on the fence about treatment, THIS FACILITY IS THE ONE to enter.
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Michael
No Rating
Amazing care...I walked in scared to death only to find how nice and welcoming everyone was! I was only there for detox but the care was exceptional and around the clock. Recommend this to anyone and everyone. Strict but only to a certain extent..mainly to prevent any infiltration of substances possibly brought in by patients. Most of the employees were addicts at one time and gave honest advice based on experience! I wish I could have afforded to stay for the whole 28 days but just the 5 days of detox I was there gave me an understanding of how important it is to get help if you need it. Would like to thank each and everyone there that I had an encounter with for being a smiling face and uplifting me to better myself. Great food, smoking if needed, and top of the line care! I felt as if I was a guest in there home. The groups and reading material can guide anyone that really wants to get clean and stay clean gives you a sense of hope and how to analyze certain situations and disorders and how to manage them. A++ . Stay clean and get the help you need at mount Regis recovery and health!
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SS
No Rating
This place is so wonderful. My husband was there 4 yrs ago and unfortunately now my daughter is there. This is the place to go for \"help\"! They have food available 24/7. They allow patients to call home 4 days a week. They have the nicest staff. I could go on & on about how great this place is! They do activities w/the patients & take them to a gym. They go off campus to meetings. Again, i highly recommend Mount Regis. You won\'t be disappointed in their facilty or services. The only thing that i would change is to have their family visitation on the weekend b/c most people work during the week but its a small sacrifice to make to know my loved one is getting the helo they so deperately need.
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M V
4.0
Great
Meals were great, Staff was wonderful. I only attended IOP and it was not as beneficial to me as AA meetings were. I went in one day and my insurance would not allow me to stay, I came back the next day and they allowed me to stay for 24 hours. The staff was very nice, the food was wonderful, the facilities were for the most part nice, I think for an overall experience it is a great place to start this journey.
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Nancy
2.0
Easy to be accepted as a patient. False advertising, unable to care for person with medical problems such as type 1 diabetes. Admission was coordinated by hospital, we were told they could care for person with type 1 diabetes, which they could not, sent daughter to ER 3 times eventually admitted to ICU with DKA , then they would not have ake her back stating she was " too sick " to be there
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Anonymous
4.5
Excellent
good family involvement, needs to improve exercise program
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Anonymous
4.0
Great
Friendliness and helpfulness, food choices and caffeine policy were no not the best. I would happily recommend this facility as they helped on my journey to sobriety immeasurably.
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Anonymous
4.3
Great
Location and staff was good but security can be improved. I know that the programs here worked by the success stories we had
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Anonymous
1.0
I had a friend of 25 years attend this facility. He truly did not want to change when he went and he was kicked out of the program for breaking their rules. Now he is serving a 10 year prison sentence for drug related charges. Lesson to be learned: Play by the rules, change your own life. It is in a good location for people in need. However, it is too expensive.
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Official Facility Response
We hate to hear that someone ended up in prison, but ultimately people must endure the consequences of their actions. Mount Regis Center is a small, very personal clinic where incidents such as the one described are carefully considered on a case-by-case basis, and administrative discharge only comes after all efforts to prevent it are exhausted. If an individual is unwilling to put his or her best interest and the best interest of the other patients as a top priority, we must take appropriate action to protect the environment of care and each person’s opportunity learn as much as possible during their stay. This commitment to the health and safety of our patients results in a program which provides tremendous value to those we serve. We are proud of the fact that the quality of Mount Regis Center is equal to that of programs which are significantly more expensive.
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Anonymous
4.0
Great
Mount Regis was there to help me through my addiction to alcohol. I needed a place to get over my addiction and start over. I learned that alcohol wasn't my friend it was my enemy. The counselors were very nice and seemed to understand what i was going through. They had a good, solid 12 step program. However, there was not enough interaction with family and there was not family counseling offered, that my daughter and I could have benefited from.
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anonymous
3.3
Good
Recommend this place for loved ones.
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anonymous
2.0
The person entering treatment must want to get better; if not, the facility cannot do it for them. You can lead a horse to water, but you can't make it drink.
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Betsy
5.0
Excellent
Great staff. my after care consisted of weekly meetings, for an indefinite period of time
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Robert
5.0
Excellent
The facility has an entirely new staff since I attended, but the overall experience seems to be the same as with those I have spoken to. External meetings every day, small group (census max of 25), nurses on staff 24/7.
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mb
2.3
It was close by and seemed to fit what I needed.
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