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Shawn
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
I’m not sure where to begin. My wife in a moment of crisis, voluntarily went to Pacific Grove Hospital located at 5900 Brockton Ave., Riverside, CA 92506, on July 6, 2023, to try and contact her psychiatrist. The chain of events that followed were nothing short of criminal through mechanisms of coercion, false documentation, direct violation of Civil Rights, medical negligence, diagnosis errors, treatment errors, and wrongful imprisonment. I don’t use these terms loosely and mean them literally. It is saddening to know these places exist and operate under authority with vagrant disregard of Civil Rights and unethical behavior.
THIS HOSPITAL DOES NOT DESERVE ANY STARS.
Anonymous
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
The focus was on money. From the moment we arrived, we were made to wait hours while they got insurance approval which was supposed to have already been done. My husband was withdrawing and miserable. Then they just detoxed him and released him. He was unprepared and given no tools to stay clean. I'm sure it was because of insurance. They didn't even go to bat with his insurance company to request more treatment. It was not successful. It was all about money and they made that clear. Priority was not the patient's well being.