Intermountain Hospital

Idaho (ID) > Rehab Centers in Boise, ID
/
3.1
(29 Reviews)
Good
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
303 N. Allumbaugh St.
Boise, Idaho 83704

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Treatment Center Settings

  • Average Location/Amenities

Facility Highlights

Inpatient Acute Psychiatric Services

Inpatient Detoxification Services

NEW START CENTER FOR RECOVERY

New Start Center for Recovery is a 30-bed free-standing facility located on the campus of Intermountain Hospital in Boise, Idaho. This program is focused on adults who are seeking treatment for the use or abuse of alcohol, illicit drugs, or prescription medications and who may also have issues with past trauma, depression, post-traumatic stress, anxiety or other emotional and mental health concerns. New Start is a 21- to 28-day inpatient treatment program which integrates substance abuse treatment with medical and nursing care, mental health issue management, as well as case management, group counseling and individual sessions. The program offers a balanced, flexible approach to the treatment of substance abuse diagnoses.

Disclaimer

Detox.net is a third-party resource for consumers seeking addiction treatment. We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and editorial reviews that provide valuable information for people making difficult decisions. Detox.net is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Meet The Staff

Jeff Morrell
CEO
Charles Novak, MD
Medical Director

User Reviews

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
CM
1.0
Having a family member in this facility was extremely frustrating. Conflicting information was constantly being either given out or withheld and it felt like the staff was not at all concerned about helping the family members with their generic questions - and/or concerns. I understand about privacy laws, but there just seemed to be a different response with every person that each one of us talked with and many times it was exact opposite information. Very frustrating at such a hard time in our family's life.
Treatment Effectiveness
More
Ajf
3.7
Very Good
Staff was very helpful. Med nurse was also very great helping me. Thank you for giving me, my life back. 😊
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
2.0
round the clock care lack of commitment to prolonged well being I would not recommend .
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
4.0
Great
Good counsellors available. Very clean. Lots of activities. Too expensive. Most doctors are not accessible. No follow up treatment after discharge. Medications are prescribed without follow up to see if they're working or if they are affordable.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
3.0
Good
They don't help They just gave them many medications and kept him there for a few days then let him go. They didn't help at all.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
4.7
Excellent
Good facility.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
3.0
Good
Good staff, lots of things to do Need cleaner bathrooms and showers. Less light in the room at night, temperature to hot at night. Allow those with religious beliefs to practice on Sunday
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
3.0
Good
Good staff, lots of things to do Need cleaner bathrooms and showers. Less light in the room at night, temperature to hot at night. Allow those with religious beliefs to practice on Sunday
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
4.0
Great
Counseling and treatment to aid in withdrawel. Cost was high. They were able to help with withdrawal from the drugs, individual and group therapy. After released, he was able to have great out patient treatment.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
5.0
Excellent
They had good knowledge but the communication was poor. I was needed fir helps
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
3.3
Good
The facility is well run, clean, safe and secure. They need to treat patients more one on one. Quality facility, with wonderful staff and fair treatment.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
PAL
2.0
My daughter was there for two weeks. The lack of communication from case manager and attending physician was beyond belief. They would not return phone calls or answer written questions when left with nursing staff. After ten days from not hearing from the physician and 8 days from not hearing from the case manager, I called the supervisor and only then, did I get any verbal communication from either party. Upon discharge from hospital, neither party appeared to discuss discharge planning. Only a staff nurse was present to conduct signing of papers and help with picking up daughter\'s belongings. Discharge medication list was handwritten and when filled at the pharmacy, the wrong dosage was written on medication bottle due to the issue of poor physician handwriting and the pharmacist interpreting the handwriting incorrectly. Very discouraging to know this is mental health treatment in Idaho. No wonder Idaho gets such a poor rating for mental health treatment.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Jennifer
1.0
This is a GOD AWFUL place. They hired young adults practically still teenagers that have little to no training leading groups that are absolute BS. The charge ridiculous rates any accommodations are not only completely uncomfortable and old and smelly. The charge nurse from the adult acute unit treats patients like they\'re criminals in a Detention Facility verses patients being cared for. Even when you voluntarily check yourself in for Med management your treated as though something is wrong with you like you\'re a child that needs to be controlled which is ridiculous. Their food is comparable to public school lunches. I think one would get better treatment by taking a trip to New York City and stay in the Waldorf Astoria Hotel. Because for the rates they charge a person could do so for like a month. You get very little time with your doctor\'s they treat you like a number. This hospital is a joke I would absolutely recommend every single human being steered clear of this place there bleeding your insurance and providing little to no care and when I say I care I mean care it doesn\'t appear that any person that works for the hospital actually cares about any human beings and they treat the mentally ill like the 1950s it might as well be One Flew Over the Cuckoo\'s Nest. They also mix patients that are fairly stable and normal with incredibly mentally ill and dangerous people. This Hospital should be put out of business.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
CB
2.0
The \"treatment\" is absolute awful and there is way too much drama going on between patients. My problems got worse, not better.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
L
1.0
After receiving care at the intermountain hospital psych unit. I\'ve vowed I would never go back there again. They lacked The ability to handle my med management quickly, only making things worse. The environment look more like a homeless shelter then a hospital. As did many of the employees. When they sent in people for therapy groups , I knew far more than they did. The loud, smoke-filled, foul mouthed, environment is exactly opposite of what I needed. I also have many medical issues for which they had no idea how to care for. I was finally transferred from the adult unit to the generations unit where they could handle my medical better. It was like going from heck to heaven. I\'m grateful for generations unit. But under no circumstances when I return to that adult unit at all costs.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
AH
No Rating
I feel that everything they do here is wrong morally.
More
Randall
1.3
Absolute buffoons. I suffer from Sjogren\'s Syndrome and require non-prescription eye, nose and mouth drops. I had to get an OK from the doctor on call to keep these by my bed. When I was admitted to the patient area I found that the staff had locked my non-prescription meds up. I had to go through the process again with the back staff to allow me to have my moisturizing devices. In addition, I just discovered the staff forgot to return my prescription medications which I had taken with me and they had locked up. Since I cannot drive, my 83-year-old father is driving 40 miles at 11:00 pm to retrieve them. Granted, I should have check earlier, but there is no excuse for this hospital of clowns. I will be complaining to upper management and the doctor who admitted me. This is shameful. If you need rehab or round-the-clock mental care, go somewhere else.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
3.7
Very Good
Staffing and schedule were strengths. Facility is clean and well run. The staff are understanding but stern.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
3.7
Very Good
Was able to get mother in law in right away. Didnt seem to treat her problem adequately. It seemed more like a vacation for her she came out ok but was back to old habits not long after.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
3.3
Good
They have good food and they train you to think positively. However, it is too costly. Honestly, I don't have too much to say, I have never at another facility like this one so I cannot compare.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
AA
3.3
Good
There was a low staff to patient ratio.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
5.0
Excellent
It is an awesome facility.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Anonymous
3.7
Very Good
They are a good facility and they can help a lot of people. It was well organized. However, there was not nearly enough space for Juveniles.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
AM
1.0
They have good doctor care however the food was terrible and the head counselor had an I don\'t care attitude.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
anonymous
3.7
Very Good
I liked the communication between the staff and family.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
anonymous
5.0
Excellent
Offered family therapy.
Treatment Effectiveness
More
anonymous
2.0
They didn't help my child. No one wanted to help her.
Treatment Effectiveness
More
anonymous
2.0
More about money than helping people.
Treatment Effectiveness
More
CF
4.3
Great
life changing
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
Load More