Michigan (MI) > Rehab Centers in New Balitmore, MI
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3.8
(40 Reviews)
Very Good
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
35031 23 Mile Road
New Balitmore, Michigan 48047

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Treatment Center Settings

  • Hospital

Facility Highlights

Highly-skilled and compassionate staff

Accredited by The Joint Commission and licensed by the state of Michigan

A premiere provider of behavioral healthcare and substance abuse treatment

Treatment Center Philosophy

The substance abuse and mental health treatment philosophy at Harbor Oaks Hospital is rooted in current best practices and evidence based research. Chemical dependency and mental health disorders are treatable diseases. These disorders can be acute or chronic, progressive, and potentially fatal. These disorders often co-occur. Chemical dependency and mental illness frequently go hand in hand and have a direct physical, emotional, spiritual and social impact on individuals and their families. When these disorders occur in combination with other behavioral and/or medical health difficulties, their impact is heightened.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

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User Reviews

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Joan
5.0
Excellent
Thanks harbor oaks for getting me claen and sober!
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Happy and Sober
5.0
Excellent
Outstanding job and very knowledgeable staff members. Who go out of their way with everyone who needs to be rehabilitated.
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Josh
5.0
Excellent
if you want to get help and are real about it then go to harber oaks. it took me a long time to go get help but i did and i feel good. i have a job and my kids back. one day at a time.
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Penn
No Rating
I would just like to say, i have an 8 year old boy with severe anger issues, along with a few other diagnosis'...he was sent there for 3 weeks because he came after me with a knife saying "he would kill me" just because i was trying to get him to go to bed. He was staying up 20 hours a day, wouldn't sleep, wouldnt listen ect. I had very good communication with nurses, doctor & social workers. He is now on medication & is TOTOALLY a "normal" active boy! He verbalizes his emotions, instead of lashing out & destroying everything around him. I am very pleased with the treatment he got there. I am very happy with how my son was treated there & would reccomend this facility to another parent who has a child with "issues". We have been involved with a mental health facility for 3 years without any help other than an adhd meds that never worked & I told them, if we don't get him under control, its gonna escalate to violent outbursts...But NOBODY would listen to me, which ended up being the reason my son was hospitalized. I believe this hospital is doing a great job & I am so thankful for the support we had from them!!
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C W
1.0
Dr is a quack don’t care about you at all he just wants a paycheck
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Mark
No Rating
Best experience of my life. No more drinking and I learned so much from the other patients that had it much worse than me. -drinking and drugs. The staff was friendly and took care of me. Food is great too. I gained five pounds in one week, and I needed it. I would highly recommended this facility to anyone.
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C
No Rating
Harbor Oaks in New Baltimore is an absolutely HORRID place!!! Do not send your child here thinking they will be well taken care of and safe, they won't be. Very prison-like environment . The staff was extremely inept(especially the social workers), bad communication with the family and the child that is in need of help. This place was on the news for how bad they were in Nov. of 2017 ( Google it), they still are bad!
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Freedom
5.0
Excellent
i felt like crap the first few days but then got better. hope i never use again. i have good support.
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Pete
5.0
Excellent
My sister was here twice, the second time worked.
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HQ
5.0
Excellent
the food was real salty and the beds were not comfy. but other than that i am clean and sober thats what matters the most
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Tom
5.0
Excellent
Besides being far away, which I guess its good to be away from trouble it was a positive experience. The place is old, but I was not there for a vacation. I learned a lot about myself and how to cope. I am newly sober it is going to be a struggle but I am a new person now.
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LHJ
5.0
Excellent
I was not going to go to harber oaks until I spoke to them on the phone. They made my experience the best it could be. If you want treament call them, they will make it happen.
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Dom
5.0
Excellent
Harbor Oaks is one of the only treatment centers that I have been to where people really care about me. I spent 14 days getting clean and sober, and still am 4 months later.
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Michael
5.0
Excellent
One of the best places i have ever been they have some of the best counslers this place changed my life. was some of the best people i have met in life.
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BT
No Rating
I was sent here by my parents in December 2016 after being involved in a near-death car accident and having a manic episode ensue after. This place was horrible. Yes-there was some very friendly staff members working but they were all very overworked there. Miscommunication between you and the people trying to give you your meds. I was called up to the end counter once and offered a prescription that wasn’t talked about to me by the doctor seeing me there. The person offering to me could barely explain what it was so I refused to take it. He said I could take it up with the court system. Best part was the food. As some of these other reviews mention you have such a wide variety of people in there. I was sent in due to a manic episode and was walking among heavy drug addicts and alcoholics, as well as people who had attempted suicide multiple times. You truly do feel like you’re free once you get out of there. They will tell you that you’ll only be in there 4 days maximum. I was in there 7 full days and I wasn’t even on suiicde watch. Doctor wanted to run up my insurance. Luckily i have never had another episode since and haven’t had to go back. Would not recommend.
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A
No Rating
I attended harbor oaks in February 2017. The overall experience helped me find better coping skills with my suicidal thought and anxiety. The morning and afternoon staff were amazing but the night staff were disrespectful. They made us go straight to our rooms before bed time & they yelled at us for literally everything that we did. They enjoyed arguing with us. The food was okay . Everything else was fine except for night time.
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BHA
1.0
Very under staffed. 24-32 patients to 3 (maybe staff) Staff seem exhausted from constant obligation to be mandated. I’ve witnessed multiple incidents that could have been avoided. It’s a bad environment. I’d consider other options if you feel a need to go, or have a loved one go. I’m sure there are MUCH better options.
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TB
2.0
I was sent here under suicide watch along with other health issues a few years ago. They lied to me and the hospital social workers by making their place look like it was a relaxing Hollywood spa retreat right on a lake. The place was nothing as advertised. Dirty and crumbling. The staff who checked me in at the time was nice and professional. I definitely wanted help and recovery. Thankfully for my first few days I had no roommate at all. Then I got a cool person who was older than me and we got along great. The best way I can describe this place is it’s a cross between jail, a nursing home, and a good old fashioned mental ward. You had people that were suicide attempts mixed in with drug addicts there for recovery, and severely disturbed people just wanting to harass other patients and staff for their own amusement. The female staff members looked like young models just out of school who were either unprofessional or over their head working there. On several occasions a few staff members complained to each other right in front of me about “lazy and useless” co-workers that would hide away forcing the few who actually cared to pick up the slack. I complained to staff that other patients were harassing me and others and trying to enter our rooms. Most of the staff didn't believe us. The staff had to pick their battles working there, so it was easier to pretend conflict among patients wasn’t happening. I think any truly sane person who had to ever be put in this place will tell you that when you’re finally released you feel like you’ve escaped! Those are the kinds of dangerous people in there who should never see the light of day! Yes, the staff did peek in and check rooms every 15 minutes 24/7 to make sure that nobody killed them self or others. However, I can tell so much danger could happen within seconds at this place, staff rounds at that length of time do no good!
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Belinda
No Rating
My son spent two weeks at this hospital for treatment. I was a little leery about having him go here after some of the reviews I read, but then I though to myself these people are seeking treatment so why would they like it. Harbor Oaks gave really good care to my son. He has been clean for a couple of months now and even got a job. I would recommend Harbor Oaks.
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Stephanie
No Rating
I was a patient a few years ago and it was the worst experience of my life. I am still having nightmares. Problems: dirty, had to stand in line for an hour for meds, actually given WRONG med!! By nurse who was very confused. Ate only salads as I don't eat meat and they told me I would have other food available but never happened. Most staff very rude and condescending. I had never been treated this way. Dr. very rude and would only spend 5 minutes with patient and made us sit in the corner of his office!! Not given my medication ambien for sleep so up 56 hours and told I most be manic when I just needed my ambien. I actually had staff plan to put me in room with patient who was large and trying to hit everyone and I was a thin 56 year old!! I feel I will never get over my terrible experience at your terrible hospital. I actually felt more suicidal with the total lack of decent care I received. To add horror I had to pay $1600!!!
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PL
5.0
Excellent
Good to be clean
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John S.
5.0
Excellent
It is far but worth it
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Julie A.
5.0
Excellent
They allow smoking outside so that helped
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BF
5.0
Excellent
The unit is old, but people are kind
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DL
4.7
Excellent
Sober for 30 days so far!
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DL
4.0
Great
Came here for detox and rehab, everything was great from the staff to soem new friends i met. But they need to update that place, it is old.
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MH
No Rating
The only help I got from this horrible place was from fellow patients. The nurses did nothing to help me what so ever. I found myself scared to feel because they took everything as a diagnosis. I still have nightmares two months after that experience. If anything, that place made me worse. The only three employees in the facility that were understanding and helpful were two social workers and a maintenance man. All three we only saw very little.
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kelly
1.0
I\'m a 48yr old female tht found myself in a scary place, Harbor Oaks. This facility is by far the worst place one could go to seek any type of help w chemical dependency and/or mental health intervention. The stsff is absolutely miserable, all of them from the nurses to the techs who for the most part are nasty, condensing and just rude. For some reason they treat the patients w zero compassion and complete lack of empathy. It\'s incredible to me that these ppl r hired w out any experience wrking w those in need. I see what is written on line regarding this facility and i have yet to read one word that is correct outside of the name of the bldg. I find it impossible to call this place a hospital. My reason for being here was state ordered after i found out i had to b tested for cancer while already being a spinal cord patient and became completely overwhelmed, i had a break w reality. This is the worst place i could have been placed for support and intervention. All of the negative reviews by staff and patients are unfortunately correct. The staff laughed at me, in my face while being admitted at 3am, not one kind word or gesture from anyone. Oh yes, there was one guy (a tech who was just hired) who hadn\'t turn cruel, yet. The nurse that chk\'d me in was one of the nastiest ppl I\'ve EVER met, she\'ll gt hers though!!! Ok, for the most prt, there are 3 bull meetings per day. I was there for 6days w zero social worker intervention. They claim u will receive one on one w a social worker, very untrue. Im a vet w a 10yr honorable discharge from the Army, i\'m also disabled. I had to enlist the help from the Disabled Vet Assoc as well as Medicare. W in 10mins of calling the Vet\'s i had a social worker visit and immediately let go. ...I repeatedly asked who my social worker was (as u can\'t b released w out tht interview) and was told time after time, day after by the stsff as well as the terrible doc that i was assigned to one person and tht person wud deny it. This went on for 6 days. Now the doctor... He\'s a completely other discussion as he himself had a hugh disconnect w his patients. W all of his training u\'d think he\'d have some place in his heart for those he worked w. Yes, he has a GOD complex and truly doesn\'t deserve it in the slightest bit. Although no one does but especially him...Plz do not send or let yourself or anyone you love b admitted into this facility. It will never change w out state intervention and patients taking their rights to our government agencies to do somethng about this horrible institution. I have nothing to gain by advising u as to what i see as an injustices to all of us who find ourselves in need of support. There isn\'t any support in this facility. Your days drag, endlessly. You do nothing at all. If your lucky there may b up to 3 (@ max) meetings, u may gt to color a pic or play w beads as tho your in 1st grade and you get to eat 3x\'s a day. Thank you for reading my story!!! May God bless you and watch over you in all you do.
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LAB
No Rating
Horrible, horrible hospital. My son was in twice--no improvement, plus the staff was completely inattentive and there was an incident that I can\'t discuss. Will never, ever, send my son back.
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Lily
2.0
I highly recommend against stepping foot in this place , the First doctor that assessed me made ridiculously rude comments at me, and as I was sitting there, told me \"it\'s time for you to leave my office\" in the middle of the evaluation . Horrific staff there.
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sarah
No Rating
I have been to harbor oaks mental hospital and it was horrible I was never the same when I came out I went in and I loved my family I came out and I just looked at them and I just hated them I still hate them they don\'t look at me the same they look at me like I\'m a lost person that can find her way back.I went in the hospital and the staff treats you like a lab rat and your not aloud to have any friends or talk to boys I wouldn\'t send anybody there if I were u unless u want them to hate u and by the way don\'t say at least they would be safe because they wont
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kelsey
1.0
the staff was rude the doctor refused to talk to me.
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Hannah
1.3
I was admitted to this hospital against my will under suicide watch. Ironically, during my stay here i have never felt more anxious and suicidal in my life. The staff is unattentive and lazy. There is little to do but pace the halls and watch tv. People come here for real help but end up being caged in and denied actual assistance. The most \"therapy\" you will recieve is an awful group session with other patients, and a daily 2 minute conversation with a psychiatrist who decides whether you stay or go. When i got home, i cried for days over my experience and was anxious for weeks- my suicidal thoughts recurred immediately. This place will not help you.
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Anonymous
5.0
Excellent
It was really good. they provided food and good accomadations the staff was kinda not good
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Anonymous
2.0
They had a variety of programs. Staff didn't seem very concerned with accomplishing anything. There needs to be more structure.
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hannah
No Rating
They were nice and all bla bla but aside from them I don\'t know about everyone else but I think think a kid being sent away expesualy to a freaking mental hospital will make any change it just showed me that I\'m crazy and that my parents thought the same.
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Anonymous
4.7
Excellent
The facility was very accountable. I believe the environment could be more welcoming. This was a scary time in the lives of my family members and the staff was very gracious and understood our concerns and did everything they could to help our family.
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Anonymous
4.3
Great
The staff was well trained and informed and knew how to handle every situation. The lack of funds towards a better facility was a weakness. They were very assistive through the entire process and I will recommend them again in the future.
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A.A
1.0
My brother was admitted to this facility under suicide watch. He wanted to jump off of a bridge and end his life. After only 2 days of treatment and asessment he was deemed okay and referred to the substance abuse program. They discharged him with a promise of being readmitted 1 and 1/2 half days for a fee of $250.00. He kept his promise and when he got there the fee turned into $750.00 cash and thats with insurance. Im sickened and would not recommend Harbor Oaks to anyone for mental or substance abuse treatment.
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JC
5.0
Excellent
Harbour Oaks was an extremely important factor in my being sober today. They gave me support, treated patients with respect, and gave me plenty of tools to use on the outside. They are truly a blessing! It was very beneficial. Sober almost 10 months now
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