The frontline staff are very nice and go above and beyond to make you feel comfortable. Very little food. A lot of the food is spoiled and it is tough trying to find something decent to eat. The therapist do not meet with you 3-4 times a week like they promised. They meet with you 1-2 times a week if that. After the disengagement period of 7 days they do not let you call just anyone. They pick the people you call, limit the call to 5-10 minutes, and monitor what you say. If you talk negative about the facility in any way, after the call, they counsel you, and sometimes remove that person from the list and then you are unable to talk to them. The laundry machine has something wrong with it a and the clothes come out smelling like mold and mildew. Many clients from different stays have said this and they did service the machine. However, it still did not help much. We asked if we could go to a laundry mat and they said no because we signed a contract saying they would provide a laundry machine. In terms of medications, it took almost 2 weeks for me to get all my medications that were prescribed to me by there psychiatrist that I met with on day 2 of my stay. I was unable to sleep, was extremely anxious, and had a difficulty breathing without my asthma inhalers. The temperature in the house was uncomfortable. It was 76 degrees during the day and over 80 degrees at night in the hot California summer. We asked if they could increase the air and even offered to pay extra and they said no because we signed a contract stating they would provide a reasonable temperature.